Effective Planning And Staffing of Field Service and Construction Jobs

Industrial Services, Field Services, Construction

Effective Planning And Staffing of Field Service and Construction Jobs

Industrial Services, Field Services, Construction

 

“The only consistent thing in our
business is inconsistency”

– Manager
 

Problem

Industrial services company wanted to better plan and assign employees to various field services and construction jobs depending on schedules of ongoing work tasks

  • Word-of-mouth and Excel spreadsheets were used to communicate about field worker availability for upcoming jobs
  • Lack of company-wide database about ongoing jobs, assigned workers, expected completion dates significantly slowed down planning tasks
  • Utilization of field workforce was lower due to inefficient planning of resources
  • Poor visibility into employee availability to take on new jobs contributed to substiantial HR effort to recruit and hire new field workers
  • Inefficient planning and job staffing activities increased operational costs

Result

  • Centralized digital project planning and execution workspace for the entire company improves operational efficiency and forecasting
  • Project process and employee availability is regularly updated
  • Field worker skill level, craft, and availability to take on new jobs is visible across organization
  • Field worker utilization is improved through improved forecasting

This digital workspace will be leveraged by 3,000+ employees to streamline business processes, communications and day- to-day operations

Reduced operational costs to plan and staff projects

Increased field workforce utilization through improved project planning and forecasting

Lowered hiring and re-hiring efforts with a centralized workforce database

Selected Screens

Staffing a Job

Job summary presents financial, staffing and paperwork data for quick decision-making

Selected Screens

Staffing a Job

Job summary presents financial, staffing and paperwork data for quick decision-making

Easy Access

Project documents, from scoping to contracting to execution are available in a single place for everyone to access

Clear Data

Easily staff a job from a list showing employee’s skills, availability, and performance ratings

Clear Data

Easily staff a job from a list showing employee’s skills, availability, and performance ratings

 

“I would like ONE system that could do it all, rather than going to all different people and spreadsheets to find one piece of information”

 – Field Manager
 

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