An industrial field services company asked ChaiOne for help in moving away from paper timesheets to a digital solution.
Problem
Industrial field services company relied solely on a paper timesheet process
- Crew timesheets are filled out on paper across multiple geographies
- Crew foremen hand in, fax or email photos of timesheets to payroll admins
- Payroll admins often have to follow up with foremen to clarify illegible or missing timesheet entries
- Payroll admins regularly work overtime to process paychecks because timesheets are typically submitted at the very last minute
- Managers rely on word-of-mouth to staff jobs with additional employees when some do not show up to a crew job
Result
Improving well health and workers' productivity through extending desktop functionality to enterprise mobility
- Digital timesheets record data automatically, significantly reducing data entry errors or omissions and associated rework
- Digital process significantly speed up time recording
- Admins process payroll data on a daily basis, greatly minimizing overtime work to handle last-minute timesheet submissions
- On-time work completion is largely improved due to faster staffing of jobs where employees do not show up to crew jobs
Services provided:
UX Design; Software Engineering