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The Impact of Design Thinking on Enterprise Digital Transformation

In Another news, Mobile Design by Kirk Eggleston

In 2009, Airbnb was on verge of bankruptcy. Today, it’s revolutionizing the tourism industry. The key to Airbnb’s success? Design thinking. Read more about Airbnb’s story: How Design Thinking Transformed Airbnb from a Failing Startup to a Billion Dollar Business For major enterprises and startups alike, design thinking is a particularly effective method because it tackles problems that are ill-defined …

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Digital Plant: Why Big Data Needs UCD and Mobile Solutions

In Another news, Digital Innovation, Digital Plant, Mobile Design by Kirk Eggleston

In the digital age — where everything is connected — plant owners and operators are making more strides with data than ever before. From decreasing downtime to avoiding costly and sometimes cataclysmic equipment failure, big data is changing how the modern plant functions. But how does big data translate into actionable results and where is the ROI for all the …

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The Non-Functional Requirements That Are Critical to the Success of Mobile Apps

In Enterprise Mobility, Mobile Design by Rachel Nitschke

Design needs to be more than ‘pretty.” In fact, the aesthetic feelings you and your superiors have about a company’s portfolio should not factor into your evaluation of vendors, unless to eliminate the vendors whose applications are clearly unprofessional or have mistakes. First, it’s important to expand your own definition of user experience beyond just their experience with the digital …

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To RFP or not RFP: Introducing the 2016 Guide to Requirements for Mobile Apps

In Enterprise Mobility, Mobile App Development, Mobile Design by Rachel Nitschke

1 in 4. This is how many businesses will lose competitive ranking due to a lack of digital competence by 2017. Mobile applications are now necessary to compete for today’s consumers. The businesses who ignore this message do significant damage to their brand perception in the eyes of those consumers, who have become much more fickle creatures in the last …

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Heuristic Evaluations and Usability Testing are Critical to Your Business

In Mobile Design, Mobile Strategy, User Research by Evelina Tapia

Did you know that difficult to use, ineffective, cumbersome software leads to low user adoption which accounts for about 70% of failed projects? Creating user-friendly products is crucial to user adoption and success. How can you make sure that your product is user-friendly? Heuristic evaluations and usability testing are two powerful methods that help ensure user-friendliness of a product. Every …

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The Business Value of User Experience Research & User-Centered Design

In Mobile Design, Mobile Strategy, User Research by Adrian Garcia

Investing in user experience (UX) by designing software through a user-centered design framework serves three primary functions: Increases the top and bottom lines of companies Ensures products are launched on time, on budget, and stay within the allocated resources   Allows teams to make superior products, tailored for specific user groups, to support specific tasks Focusing on UX is not …

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Why Every (Interaction) Designer Should Be A Writer

In Mobile Design by Claire Zimowski

Many people assume design is a type of art. Those people are wrong. Yet, the assumption is understandable when the products of our work tend to be largely visual. Communicating an idea visually is pretty abstract and requires practice in order to think in that way. It is the reason young designers are required to express their ideas with sketches. …

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How Custom Mobile Maps Improve Your Users’ Brand Experience

In Enterprise Mobility, Mobile Design, Mobile Strategy by Stuart Conway

There’s a proper time and place for standard maps, but the enterprise mobility space in 2015 is neither. There are few things more jarring than otherwise perfectly designed data overlaid on an undesigned map. Unfortunately, custom map tiles come with a price tag, sometimes thousands of dollars per year, so you’ll need stakeholder buy-in. That’s why we’re here to give …

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Why Assumptions Kill Your Product

In Mobile Design, Mobile Strategy, User Research by Ryan Pursel

We see companies and startups spring up everyday proclaiming they have the newest and best solution for our daily needs. But do we really need it? Does this solve a pre-existing problem or create a new one? We’re often distracted by the glitz and glamor that comes with good design. Iron Man-esque interfaces and animations that wow the user masks …

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Delightful Customer Experience: A Game Changer for Utilities

In Enterprise Mobility, Mobile Design, Mobile Strategy, User Research by Natalie Cheng

This blog post is based on an interview with Fabrice Buron, the Vice President of Sales & Marketing, at ChaiOne. With recent deregulations and pressure on price in the utility sector, it is now more competitive than it’s ever been to attract and retain customers. Utilities companies have been battling by expanding their offering into home services and playing on …

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Hospitality Mobile Apps: Creating A Better User Experience

In Context, Mobile Design, User Research by Sven Lenaerts

There’s no doubt, mobile can improve how companies offer their services to customers. This is especially true for hospitality. The ease of a mobile device has great potential to improve the user experience around how your customer interacts with your services. In this blog post, I’ve taken a look at current hospitality mobile apps, identifying successes and room for improvement. …

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ChaiOne Employee Spotlight: Joie Chung

In Culture & Management, Mobile Design by Natalie Cheng

Joie Chung Lead Interaction Designer at ChaiOne This month’s ChaiOne Employee Spotlight is on Joie Chung, a Lead Interaction Designer at ChaiOne. As a lead interaction designer, Joie is responsible for mentoring young designers and managing the design of two ChaiOne products, ContextHub and Game Plan. Here are some of Joie’s thoughts on being a ChaiOne designer: Can you describe …

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What You Need to Know About Data Visualization Tools For Mobile

In Mobile App Development, Mobile Design by Andrew Strickland

In today’s connected world, there are tons of data being collected from oil pressure sensors to GPS and even heart rate monitors in wearables. This data has value only if we can act on it. One of the more traditional ways of understanding all this data is with data visualization tools such as charts and graphs. Visualizing data on a …

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Designing Data Visualizations

In Mobile Design by Hailey Farris

This post is part of a series on visualizing data. More and more, data is becoming a part of our everyday lives. Buzzwords, like “big data” and “data visualization”, are gaining traction, and they will likely only grow in importance as we begin to gather more data on a daily basis. The data that users are producing can be extremely …

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Usability Testing: Getting Guerrilla With It

In Mobile Design, User Research by Shivam Vora

A visually appealing application with innovative interactive elements might be ineffective and impractical if the needs, wants, and interests of the user have not been considered. User needs can be diverse and should require special attention throughout the project lifecycle. The key is to test early and test often to ensure that you are designing an application that is serving …

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4 Tips for Better Data Visualization on Mobile Devices

In Mobile Design, Mobile Strategy, User Research by Evelina Tapia

This post is part of a series on visualizing data. Demand for data visualization on mobile devices is on the rise, both in the consumer and business spaces. Whether it is stock price performance or sensor fluctuations in a production plant, data in enterprise helps in monitoring operations, optimizing processes and quickly making informed decisions. One of the challenges in …

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Enterprise App Design: How to Design for Users In The Field

In Enterprise Mobility, Mobile Design by Stuart Conway

There are stark contrasts in the design processes employed for a social media app and an enterprise mobile app. An enterprise app relies heavily on research before design. The design team for a social media app could — arguably — cut more corners in the research and ideation stages if they wish. However, the repercussions of skipping contextual inquiry for …

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Things To Consider When Designing A Localized App

In Mobile App Development, Mobile Design, Mobile Strategy by Jared Huke

Did you know that the innocent thumbs up gesture in the United States is actually interpreted in a very different way in Thailand? A local from Thailand would probably view an American that gave a thumbs up as offensive or childish. The gesture is even worse in Arabic countries. What does this have to do with designing apps? Well, designers …

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Designing Apps for Multiple Devices

In Mobile Design by Joie Chung

Everything we interact with daily is becoming more and more connected with each other. Our interaction jumps from our phones to our cars, from our cars to our homes, our homes to our tablets, etc. We now expect our experience to be consistently usable and delightful across all our devices. The most important thing to keep in mind when designing …

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Experiencing The Value of User-Centered Design

In Mobile Design by Ryan Pursel

It wasn’t too long ago when user-centered design was a theory based on user testing and efficiency. There was a certain complexity to consumer goods and products where the parts that provided functionality defined the shape and form. The vinyl record player was a large box shape which had to fit the size of the records it was designed to …

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