Top 3 Cybersecurity Trends Companies Need to Know

20 billion connected devices—that’s Gartner’s prediction for how many connected devices will be in use by 2020. Now, rewind to October 21, 2016, and the (DDoS(distributed denial of service)) attack…

Overheard at ETS17

The Energy Thought Summit, held this year in Austin, was an amazing opportunity to connect with technology experts and thought leaders in the utilities space, as well as get a…

3 Ways a Digital Strategist Simplifies Complex Digital Transformation Projects

No matter how you slice it, enterprise digital transformation is complex. That’s because digital transformation (DT) is not simply a restructure or IT implementation, it’s a total business shift. Related:…

Digital Plant: Why Big Data Needs UCD and Mobile Solutions

In the digital age — where everything is connected — plant owners and operators are making more strides with data than ever before. From decreasing downtime to avoiding costly and…

Why the Digital Ecosystem is the Future of Business

These days it seems like you can’t have a conversation about digital innovation without talking about digital ecosystems. But just what does a digital ecosystem look like for business today,…

Digital Oilfield: Streamlining Pipeline Inspections with Mobile and Digital Solutions

With increased regulatory pressure on pipeline operators to provide highly accurate and detailed inspection reports — pipeline inspection service providers can stay competitive by upping their game with mobile and…

Digital Oilfield: Streamlining Hydrocarbon Measurement and Sampling

Today, with the new normal of low oil prices, the need to mitigate costly hydrocarbon measurement and sampling errors is more important than ever before. So, what can industry decision…

The next boom: Augmented reality applications for the industrial worker

It’s not just for Pokemon Go. In augmented reality (AR), digital information is overlaid over the real world of the viewer. The Pokemon Go game and visual displays in the…

Join us for the Utilities’ Mobile Transformation webinar

Low prices and slim margins– this is where analysts are predicting electricity providers are headed. To consumers, one utility provider’s kilowatt-hour is the same as one from their competitor; it becomes a better kilowatt-hour…

The Crucial Mistakes Digital Transformation Strategy Leaders Make with their Business Case

What was Blockbuster Inc. focused on when Netflix started to show traction? Not realizing that their customers’ behaviors had changed, the company focused on improving the in-store experience and expanding…

Customer Journey Mapping: The Crucial Touchpoints Missing from Your Strategy

Forward-thinking CEOs and CMOs have used customer journey maps as a crucial mechanism to inform and define all aspects of the customer experience: product development, in-store experiences, website development, and…

Say What? What Voice Interface Design Means for the Enterprise

Earlier this year at WWDC, Apple announced that they will allow third-party developers to integrate with Siri – an intelligent assistant that interacts with users through voice. While Siri is…

What Your Customer Experience Strategy is Missing

What could you do with $400 million? For one major automaker, the answer was…not a whole lot. After deciding to invest in a large integration of their different procurement systems…

Digital customer experience: What’s wrong with mobile pay?

“Your kids won’t know what money is.”— Tim Cook, November 11, 2015 This bold prediction from the Apple boss, along with the new app launches from retailers and banking commercials touting…

What is Digital Transformation?

You own a large, multi-family residential complex. When tenants need to pay rent or submit maintenance requests, they come down to the manager’s office and stand in a line behind…

The Digital Plant: How Transforming Operations Generates Serious Business Impact

Walk into a power plant or manufacturing shop floor today and there is one thing you are almost guaranteed to see: paper, and lots of it. In the next five…

What is Mobile Strategy?

More screens= profit. This used to be how companies approached mobile apps. Move the web or desktop interface to mobile, adjust the form factors, and boom! Profit. Then came the…

Uxicorn: How to Choose the Right Design and UX Agency for Your Product

The buzzword UX, which stands for “User eXperience,” has escaped design world and infiltrated C-level suites at various companies that engage in everything under the sun except design. They need…

Nine Ways IoT (and M2M) Integrations Will Change the Utilities Industry

The utilities industry is set to lead. The Internet of Things, with its predecessor machine-to-machine communications, are set to make the world a much more connected place in the next…

Solving the Biggest Challenge of Enterprise IoT: UX

James Bond is driving a BMW 750i, expertly maneuvering through a difficult parking garage and evading a rocket launcher, a steel wire trap and quite a few barrages of gunfire….

Vendor Managed Inventory: Why Downstream CIOs Need to Invest in 2016

Keep product moving. Keep haulers moving. Keep inventory low. These are the three profit-driven principles of downstream oil and gas companies. As long as those three are right, the firm…