Digital Innovation

3 Opportunities to Empower Your Mobile Field Services Workforce

For many years, software and digital innovations across the field services industry were focused on work executed indoors, at a desk and in front of a monitor. Yet, a large…

By Evelina Tapia | Oct 04, 2017

Elixir Concepts : What You Need to Know Now

Elixir is a language built on the Erlang virtual machine. It was written in 2011 by José Valim. Elixir has a Ruby-like syntax but it behaves in a much different way….

By Robert Boone | Aug 17, 2017

Augmented Exercise: A Meetup Review

Houston has a vibrant iOS community, complete with a large iOS Developers Meetup. Between work commitments and three kids, it’s been very long time since I’ve been able to attend one,…

By Travis Fischer | Aug 09, 2017

About Swift 4 JSONEncoder and JSONDecoder extensions

With ChaiOne being a digital innovation agency, we are constantly finding ourselves on the bleeding edge of technology. Events such as WWDC becomes a department wide event in our offices….

By Fabian Buentello | Aug 03, 2017

Top 3 Cybersecurity Trends Companies Need to Know

20 billion connected devices—that’s Gartner’s prediction for how many connected devices will be in use by 2020. Now, rewind to October 21, 2016, and the (DDoS(distributed denial of service)) attack…

By Kirk Eggleston | May 01, 2017

Overheard at ETS17

The Energy Thought Summit, held this year in Austin, was an amazing opportunity to connect with technology experts and thought leaders in the utilities space, as well as get a…

By Kirk Eggleston | Apr 07, 2017

Simplifying Complex Digital Transformation Projects

No matter how you slice it, enterprise digital transformation is complex. That’s because digital transformation (DT) is not simply a restructure or IT implementation, it’s a total business shift. Related:…

By Kirk Eggleston | Mar 02, 2017

Digital Plant: Why Big Data Needs UCD and Mobile Solutions

In the digital age — where everything is connected — plant owners and operators are making more strides with data than ever before. From decreasing downtime to avoiding costly and…

By Kirk Eggleston | Feb 08, 2017

Why the Digital Ecosystem is the Future of Business

These days it seems like you can’t have a conversation about digital innovation without talking about digital ecosystems. But just what does a digital ecosystem look like for business today,…

By Kirk Eggleston | Feb 02, 2017

Digital Oilfield: Streamlining Pipeline Inspections with Mobile and Digital Solutions

With increased regulatory pressure on pipeline operators to provide highly accurate and detailed inspection reports — pipeline inspection service providers can stay competitive by upping their game with mobile and…

By Kirk Eggleston | Jan 12, 2017

Digital Oilfield: Streamlining Hydrocarbon Measurement and Sampling

Today, with the new normal of low oil prices, the need to mitigate costly hydrocarbon measurement and sampling errors is more important than ever before. So, what can industry decision…

By Kirk Eggleston | Dec 21, 2016

Augmented reality apps for the industrial worker

It’s not just for Pokemon Go. In augmented reality (AR), digital information is overlaid over the real world of the viewer. The Pokemon Go game and visual displays in the…

By Evelina Tapia | Oct 12, 2016

Join us for the Utilities’ Mobile Transformation webinar

Low prices and slim margins– this is where analysts are predicting electricity providers are headed. To consumers, one utility provider’s kilowatt-hour is the same as one from their competitor; it becomes a better kilowatt-hour…

By Rachel Nitschke | Sep 08, 2016

The Crucial Mistakes Digital Transformation Strategy Leaders Make with their Business Case

What was Blockbuster Inc. focused on when Netflix started to show traction? Not realizing that their customers’ behaviors had changed, the company focused on improving the in-store experience and expanding…

By Rachel Nitschke | Aug 25, 2016

Customer Journey Mapping: The Crucial Touchpoints Missing from Your Strategy

Forward-thinking CEOs and CMOs have used customer journey maps as a crucial mechanism to inform and define all aspects of the customer experience: product development, in-store experiences, website development, and…

By Rachel Nitschke | Aug 24, 2016

Say What? What Voice Interface Design Means for the Enterprise

Earlier this year at WWDC, Apple announced that they will allow third-party developers to integrate with Siri – an intelligent assistant that interacts with users through voice. While Siri is…

By Evelina Tapia | Aug 15, 2016

What Your Customer Experience Strategy is Missing

What could you do with $400 million? For one major automaker, the answer was…not a whole lot. After deciding to invest in a large integration of their different procurement systems…

By Gaurav Khandelwal | Aug 03, 2016

Digital customer experience: What’s wrong with mobile pay?

“Your kids won’t know what money is.”— Tim Cook, November 11, 2015 This bold prediction from the Apple boss, along with the new app launches from retailers and banking commercials touting…

By Madeleine Popp | Jul 18, 2016

What is Digital Transformation?

You own a large, multi-family residential complex. When tenants need to pay rent or submit maintenance requests, they come down to the manager’s office and stand in a line behind…

By Gaurav Khandelwal | Jul 07, 2016

The Digital Plant: Transforming Operations

Walk into a power plant or manufacturing shop floor today and there is one thing you are almost guaranteed to see: paper, and lots of it. In the next five…

By Gaurav Khandelwal | Jun 07, 2016

What is Mobile Strategy?

More screens= profit. This used to be how companies approached mobile apps. Move the web or desktop interface to mobile, adjust the form factors, and boom! Profit. Then came the…

By Rachel Nitschke | Apr 21, 2016